To
ensure 24×7 operations, our data center has been designed to meet with
TIA 942 – Data center requirement for Tier-3 capacity, with floor-load
up to 1,000 kg/m2.
Main source of electricity comes from PLN and
fully backed-up by fallback UPS system (up to 60 minutes of backup time)
and standby power generator equipped with Automatic Transfer Switch.
Our Data Center Services include:
- Environmental Management:
This
function is responsible for Data Center infrastructure including but
not limited to power system [UPS and generator], cooling system
[temperature and humidity], security [access control and physical], and
cleanliness.
- System Management:
- Technical Support for supporting Hardware and its Operating System
- Network Support for first & second level problem handling.
- Quality Management
- IT
Audit including regulatory and client audit. Indonet will also always
conducts internal audit in every 6 months. The audit is
based on existing SOP and Policy.
- Change Management for making
sure that any changes made in the Data Center [e.g. environment or
hardware and system] must follow valid Policy and SOP. Other roles and
responsibilities for Quality Management include but not limited to
change request management, fallback plan analysis, monitoring change
request implementation, post implementation review and change activity
reporting.
- Production Support: day-to-day operational activities such as back-up / restore process and media safekeeping process.
- Disaster Recovery Support
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